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POS software explained

By: Steve Arbor Jones

This article is focused on describing what POS software is, how it works, what's it for, tips when buying.

To get a better idea of POS software, you should first be familiar with the definition of POS. POS means "point-of-sale" or "point-of-service", basically anything from a retail shop, checkout counter, practically any location at which transactions are made. considering this definition, it's easy to understand why pos terminals can be located in hotels, restaurants, malls, bars, stores. POS stands for the hardware and software which make up a given system.

When we consider a POS system, it has to be divided into hardware and software. Since this article is focused on the software part of it, let's examine the history of pos software. Some of the early electronic cash registers had a special computer program loaded on them, providing additional functionalities, although quite limited according to our standards nowadays. Programmability made way for a lot of new concepts, as it allowed developers to be more creative and embed whatever features they can think of, including real time labor and food cost reports.

A protocol is a predefined set of rules which computers follow when engaged in communication with one another. POS terminals communicate with other devices (peripherals) using a given protocol, so we can say that the protocol is the language that computers speak. Every pos software comes with a support of a certain protocol, so that it can succesfully interact with peripheral devices, such as POS printer, a bar-code scanner, and a credit/debit card reader. Some of the popular POS communication command protocols are EPSON Esc/POS, ADM 787/788, DSP-800, CD 5220.

In an attempt to guarantee the compatibility between the different devices, pos software developers have to meet certain standards. Microsoft, NCR, Epson, and Fujitsu-ICL developed the first pos software standard, called OPOS. People know it as "OLE for POS", because it's based on Microsoft's COM technology, which makes OPOS language independent. The next industry standards was made by SUN, IBM and NCR, under the name JavaPOS. JavaPOS is programmed on JAVA, so it's platform independent.

This article wouldn't be complete unless we examine the benefits of pos software. The first and obvious benefit is the increase of your profits as a result of using pos software. Benefit number two is that it will reduce the inventory costs. On top of that, it will improve the overall customer satisfaction, because of the higher level of customer service. It will also maximize the efficiency of your business with at least 20% thanks to repetitive task automation.

There are a lot of Point-of-Sale software systems available on the market, so choosing the right one is never easy. There are several factors that should influence your buying decision. The first one is the turnover of your business. Second one is of course the industry in which your business operates, whether it's antiques, appliances, auto dealerships. Remember that the best way to see if a pos software really works is to check with the retailers already using it.

Most POS software applications are for Windows. Linux and MAC come second and although they might be more stable and reliable, choices are fairly limimted as there isn't that many pos programs written for UNIX machines. Therefore, you will probably get a better shot at Windows pos software and if you have the system configured correctly, Windows systems can operate for months without a problem. POS software is available for support Windows 95, 2000, or XP, although some will support XP.

Article Source: http://ezine-articles-planet.com

Steve Arbor Jones operates a high trafficed Restaurant POS Software online portal. Where you can located valuable resources when it comes to in-depth POS topics.
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